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Technology

Apple customer learns the hard way that AppleCare+ doesn't cover everything

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Summary
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65% Informative

A customer purchased AppleCare+ for their MacBook Pro , which was involved in a car accident.

Apple told them the device was “too damaged” and couldn’t be repaired with AppleCare+. Apple has a few clauses about when it might not repair your AppleCare-protected device, including to repair damage caused by fire, earthquake, flood or other similar external causes.