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Business & Economics

Rogers cutting ’small percentage’ of customer service employees

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Summary
Nutrition label

64% Informative

Rogers Communications Inc. says it has laid off employees from its customer service department.

The Toronto -based company says the cuts affect “a small percentage of roles in our customer service team’s roles.

Spokesman says Rogers is investing in digital tools and self-serve options that help customers “find what they’re looking for faster”.

VR Score

62

Informative language

59

Neutral language

53

Article tone

informal

Language

English

Language complexity

59

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

External references

no external sources

Source diversity

no sources

Affiliate links

no affiliate links