Samsung Q990D Soundbar Issues

This is a news story, published by Verge, that relates primarily to Dolby Atmos news.

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Samsung soundbar owners

Verge

•

Technology

Samsung soundbar owners report major problems after latest firmware update

Summary

Nutrition label

65% Informative

Samsung 's flagship Dolby Atmos soundbar, the HW-Q990D, is being rendered useless for some owners after a faulty firmware update that the company rolled out this week .

Customers say the soundbar has gone unresponsive and that none of the usual factory reset methods are working.

Affected units are also inaccessible via Samsung ’s SmartThings app.

VR Score

Informative language

Neutral language

Article tone

formal

Language

English

Language complexity

Offensive language

not offensive