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Sonos is still trying to figure out why everyone hates its app

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Summary
Nutrition label

66% Informative

Sonos chief innovation officer Nick Millington says he and his team are “ 100% focused” on understanding and addressing issues with the Sonos app.

He says users who have shared diagnostic information have “sharpened” the team’s focus, leading to several improvements.

But the work has been slow-going and Sonos still hasn’t added playlist editing and queue management.

VR Score

57

Informative language

50

Neutral language

37

Article tone

informal

Language

English

Language complexity

60

Offensive language

not offensive

Hate speech

not hateful

Attention-grabbing headline

not detected

Known propaganda techniques

not detected

Time-value

short-lived

Source diversity

1

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